FRAGRANCE OF SOUND - POLICIES AND DISCLAIMERS
Unless otherwise stated or agreed to after the fact, when an individual or individuals need to cancel or do not show up to an event they have purchased tickets for due to unforeseen circumstances, the "FRAGRANCE OF SOUND" ® will offer a certificate that will be good for the value of the tickets purchased to be used at another event. Full refunds will not generally be given due to the fact that Paypal issues a full refund to the purchaser but charges fees to the workshop facilitator for refunding payments. Please do not contact Pay Pal about this , rather contact FOS so we can issue the "rain check" certificate. If the venue that FOS is working at is not in compliance with this Policy and you are concerned about the policy, please feel free to call the venue before purchasing tickets to clarify their policy.
If the client books a private session and pays in advance, and has an emergency, Fragrance of Sound will allow the client to re-book the session without penalty if the FRAGRANCE OF SOUND didn't turn down another booking to do your booking or didn't set up equipment for your booking already. Please give the FRAGRANCE OF SOUND 48 hours notice when canceling a booking as we commonly set up equipment for the booking a day or two in advance. If you cancel and Equipment has been already set up, a 60.00 fee will be charged unless the client is re-booking a few days from then and it does not cause the studio that the private is booked in any inconvenienced if we leave the set up intact. If the equipment can not be left in the venue, then 60.00 will need to be charged as FOS will need to remove the equipment and re-set it up again.
If the client has not paid in advance with the above scenario, then the client will be billed 60.00 that will be due upon receipt of the bill.
If FOS is unable to book an event due to your booking, and the booking is date specific, if you cancel your booking, a penalty of 1/2 of the other client's booking price, or your full booking charge (whatever is greater) will be due. Example: You book an appointment. Fragrance of Sound gets a call to book another appointment or event on that day that can only be done that day for some reason, like a wedding for instance. "FRAGRANCE OF SOUND" will let you know if someone else wants to book your date, to give you advanced notice that a penalty of 1/2 of the other booking, or full price of your booking will be charged, (whatever is greater) if you cancel your appointment.
Just to let you know, often there is no problem in canceling and re-booking for a later date if the date is a few days or so from the original date. And usually people do not often book date specific appointments.
Policies when attending a Therapeutic Event, Private Session or Instructional / Therapeutic Workshop
Fragrance of Sound Workshops, Therapeutic Events, "Doctorings," Instructional Events or Offerings or Private Sessions are no substitute for medical or psychological help or "professional help." Please consult with your doctor on all medical, healing or psychological issues. If expert advice or counseling is needed, services of a competent professional should be sought. The contents of "FRAGRANCE OF SOUND" events are solely the opinion of the author and should not be considered as a form of therapy, advice, direction and/or diagnosis or treatment of any kind: medical, spiritual, mental or other.
Policies - signing wavers
We reserve the right to deny service to anyone for any reason.
We require you to sign a waver to participate in all workshops or trainings.
We now require you to sign a waver to participate in a private session.
Events will have a posted sign stating our policies, and if you don't see one, please ask to see it.
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It is offered with the understanding that the website developer and contributing authors are not engaged in rendering medical or psychological service.
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The contents are solely the opinion of the author and should not be considered as a form of therapy, advice, direction and/or diagnosis or treatment of any kind: medical, spiritual, mental or other.
If expert advice or counseling is needed, services of a competent professional should be sought.
The resources on this site are not intended to be a substitute for therapy or professional advice.
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